Showing posts with label Paytm. Show all posts
Showing posts with label Paytm. Show all posts

Thursday, 27 April 2017

How Flipkart survived to be the "Sole Owner" ?

When Flipkart started as a tiny bookseller site nobody knows the potential of the company which not only promised but also delivers it, they not only successfully faced the challenges but literally vanishes the crowded market with their strategies. Its a talking point for many that how a off late struggling Flipkart managed to do a shopping of decent competitors in the Market ? What went wrong which let promoters of other competitors decided not to burn more and steam out from the Business ? 


Logo belongs to respective Brands

Flipkart, Snapdeal - Freecharge, Paytm are the startup glory of India but pronouncing a different stories altogether. Despite Paytm was the front runner to grab the demonetisation moment with both hand and getting continuous green signal from the Chinese E Comm major Alibaba, they still looking for either this way or another and or ready with any acquisition or merger and if its coming from the successful brand like Paytm then its a point to be noted for business observer.

Though these famous startups not has any unique concept but they did everything right so that their presence felt Globally despite limited to Indian Market only and tats how a Brand can manage to get a hefty investment from International Majors. Earlier days Business tycoons tries to put their hands on many orthodox or in non orthodox business out of which some used to work or some gets fail but they were always upto to try something new.

Path of Startup Guy is also same like Business Tycoon who took risk to start something new but most of the time with their own resources unless like Startup which expands only after receiving the major push from Investing Groups and basically this what the biggest reason of any Startup's failure. Not to be critical on Startups here since its a season of Merger with even Big Majors shaking hands with each other after found themselves difficult to survive.

Merger causes a huge layoff and in most of the cases with L1 Space to get clean up due to the "Performance" factor but in Startup layoff can be done in Senior Management too, imagine a employer hires you and make you feel that you're extremely lucky to get hire in the best of the best workplace and wants you to be committed and expect your talent limited to the group but can't assure your future in the company as well !!

Mistake can happen from the Senior Level and sometime people who was nothing to do with that mistake pays the price. No responsibility surely even if any Group admitted their error as neither they're authorised or either they're bound to answer. Flipkart as a brand settled in Market by doing nothing special where other brands spend Millions of Dollars just to spread the word. Flipkart most of their initial years was Pro Customer which led them make a space in every household.

In recent past Flipkart struggled Financially and their Valuation gone down which forced them to take some strict steps and to fix themselves in every aspect. They also lost the tag of Exclusive Site of many Electronic Brands which they hold for many years and their rift with sellers too gone high when they changed T&C for Sellers. But acquisition and connectivity with people was the key for Flipkart which increases the market share of the entire group and that was the positive for them.

As the argument is quite valid for a Investor companies that to earn they have to shell out money on a progressive company but with this they're also accountable to their Promoters and they have to show the graph in Green to get a "Green". Nowhere days Merger is the way to cut the cost for the internal operations though as a brand they still alive and contributing separately and with acquiring Myntra - Jabong and now Ebay India is a one such example from Flipkart. Strategically Flipkart also moved their Logistic arm E Kart as a separate entity which helped their entire group to shape up as a Big Unit.

Planning is one the X Factor in the business and if any business house looking to expand by acquiring then what're the priority of it ? And tats where the Companies set the different path for themselves which might Hit or Falls. Whatever the end result may be but that impacts the Market with Recession and End of Competition. This may help the Top Brass to get rid of running a tight business but they will left their trumpet blowers behind as Hopeless and Disappointed.

Saturday, 1 October 2016

Big Ecom War is back with this festival

Well starting from 1st Oct. big Ecom war is back with all 3 major Ecom Websites, Amazon, Flipkart and Snapdeal is ready to challenge the heat and boasted the last moment financial sheet of Q3 and will going to impact the Q4 results. Such war is not new ever since Ecom Websites start emerging and dominated the market share, basically Major Indian Ecom sites have to battles because to keep getting the support of Foreign investment. Their biggest challenge is to keep the space maintain in the already crowded market. As nowhere days every Electronics Major dealing with Customer from Online itself as they have their own small mega stores. If a company ready to sell the mobile exclusive to any Ecom websites but they keeps the accessories sale exclusive to their own website. But biggest issues are logistics tats why even Manufacturer companies are dealing with Ecom websites rather then going alone otherwise would might be the better choice for them.


Logo belongs to respective E Com Websites

Price war was the biggest asset of Ecom websites when it was launched though its no more in a central stage like it was earlier before. Only thing still Ecom going strong is exclusive products which manufacturers not launch in the market and can be purchasable through online only. Its not that still Ecom covered the entire India on their Serviceable Map, still there are places where peoples are either happily shopping from the store or forced to purchase from the store. As mentioned that selling the electronics goods specially Mobiles and its Accessories kept these Online shops active and competing in the market otherwise there is huge gap between online fashion and offline fashion. Easy returns are the key though that by closing the eyes and by speaking nothing Companies took Apparels and Footwear back and no matter whatsoever the bottom line will remain like this "Acha Nahi Laga toh Paisa Wapis" with full assurance and guaranteed.

Its quite illogical to say that Online Stores can be replaces the offline stores completely. Boost of online shops in Metro cities and Sub Metro Cities is not the figure of success at all. But yes Online stores differentiated the market and its area of concentration. Still there a percentage of peoples who wants to join the era of Online Market not able to join it because of limitation of logistics of Ecom and Ecom unable to improves the service with 100% track record in their expected to grow areas. But in customer service industry you can't make everyone happy. Biggest aspect about Online Market is the product reaches at Home on time with brilliant packaging. Either one of its missing it means that perfection is missing. Now how in the scale of 100 these Ecoms measures themselves and till how much to achieves which can satisfies the record is the whole new thing to debate though but not for us to messed up with that figure as if top levels are happy then everyone are happy.

Basically these Festive sales can be considered as self promotion of the company as well or can be considered as reason for the promotion. In festive mood everyone go out to shop hence for sure website links will be open and lots of cart and wishlists will be filled as well. Now in Metro Cities peoples do get a product in 1 or 2 days because of advance logistics but there are places which gets the product after festival gets over hence you can't shop for the festival but shopping because of the mood of festival. Its very much a harsh reality that group can't be stand just with Ecom it needs to come up with every single challenge to face or either needs to finishes the challenge. As much as you keeps on connecting with the peoples you will fills the distance and make it closer. Paytm who started the recharge business jumped to Ecom and become pretty famous because of the cashback, later Snapdeal acquired Freecharge and then Flipkart first launched their own wallet then acquired the unknown PhonePe. One of the logic of acquiring the recharging apps is to give more and more lucrative offers so that customer pays the physical amount and can use the virtual money for recharging and buying something else from the same website indirectly customer forced to remain with the company because the money he invested, another reason is refund ease to return the amount back with no banking procedure involved since refund from Logistics option are not available.

Overall such festive sales are meant to keep the Ecom industry busy and active infront of peoples hopes although no one knows the balance sheet behind the rooms as if its not gone as per the expectation. These festive season do create lots of temporary jobs in Logistics and Customer care because of heavy demand and peoples query as "Customers are God" and to fulfil this demand company needs to hookup themselves and remain prepared and focused for the massive burden. As the sale will keep the company busy for the entire 1 month and the pressure are always high since Customer satisfaction which are in the top of high priority list in the company remains in stake. As mentioned that higher levels are not aware of Ground reality and peoples won't cares about the background score of the company they just wants the deal and likes to participate on it which they feels is best for them as they're in the mood to purchase because of festival and not for the festival. Such festive sales do impact Companies either in Negative or in Positive as gambles are always on the business and its the only path of the success as well. Surely Festive season are the exciting time for the Govt. as well as purchase will balance the growth of economy since money in home will bring money in the market.